North Park University has over 100 printers on campus for use by Faculty, Staff, and Students.
To help manage this fleet, IT asks individual departments to assist in toner and service requests.
Print managers for each department help coordinate with IT concerning issues and questions.
Ordering Supplies for campus printers is done through the Vendor's Site: http://www.cotg.com/orders/NorthParkUniversity/
You will need the COTG tag number located on the specific device.
The COTG tag is linked to a specific model and and consumable type:
Information Technology and Physical Plant DO NOT stock toner on campus!
Since our toner supply comes directly from our print management company, most will come with a return label for the spent cartridge.
If for some reason your toner does not come with a return label, visit one of these sites:
For HP printer: http://cotg.tonerrecycle.net/
For Xerox copiers: - Send to I.T. office (Caroline B3) -Box 31.
If you have additional questions, please contact I.T. via JIRA.
Service RequestIT has altered our printer support procedures. You will now
Print Managers can also clear the print queue for jobs stored when the printer malfunctioned. (Is this still accurate?)
This is the link:
You can also call COTG at 630-771-8200