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titleResetting Unified Messaging PIN

North Park Faculty, Staff, and departments receive Voice Mail transcripts and audio directly in their email inbox.

In order to access voice mail on your phone, you will need a Personal Identification Number (PIN).

You PIN can be reset by going to your Voice Mail settings in O365.
  • Sign into your email by going to
  • Select the Settings “gear” in the top-right corner
  • Enter “voice mail” in the Settings search, and then click on the Voice Mail setting option to be taken to the Voice Mail settings under the General section.

  • Select “Reset PIN”
  • Select “Reset my voicemail PIN” to receive a new temporary PIN via email.