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Overview

North Park currently uses Respondus as a tool to help facilitate a proctored testing environment when situations necessitate the need for remote exams. There are two components to Respondus which can be enabled by the instructor for use in their Canvas courses for exams.

Respondus Lockdown Browser

Respondus Lockdown Browser is a specially-designed web browser for taking tests in Canvas.  Respondus Lockdown Browser prevents students from copying, pasting, taking screen captures, using instant messaging programs, accessing other applications, or accessing other websites (unless configured to allow access to specified external sites).

Respondus Monitor

Respondus Monitor is a video monitoring service that uses the Respondus Lockdown Browser. It serves as deterrent to students using secondary computers, phones, calculators, textbooks, or receiving assistance from other students.  After a student has taken an exam, instructors can review sessions to check for any suspect behavior.  Respondus Monitor is suitable for low or medium-stakes exams that require student monitoring. Students can use either an internal or external webcam with Respondus Monitor.  

Additional information regarding Respondus Monitor can be found at http://respondus.com/products/monitor/.

Note: Respondus Monitor creates a video for the instructor to review at a later time.  It is not a remote live proctoring program. Please take time to review our Inclusive Use of Proctoring Technology article regarding the facial recognition feature of Respondus Monitor.


Using Respondus

In your Canvas course, be sure that Lockdown Browser is enabled in your Course navigation menu. Review how to Mangage your Course Navigation Links

Once you click on this link (which is only accessible to you), you will have access to some great overview materials and instructions. Some of these resources can even be shared (separately) with your students.

Next you can set up your exams, keeping Respondus in mind when you are creating your material. Review best practices for creating Exams in Canvas

After you are done, head back over to the Lockdown Browser link in your course and click on "Continue to Lockdown Browser" in the lower right hand corner.

This is where you will set up your various exams to require Lockdown Browser or both Lockdown Browser and Respondus Monitor.

Please be sure to click through the advanced setting options and allow for students to use iPads and Chromebooks to take the exam. These are new features, but they need to be turned on manually.


Troubleshooting

Since Respondus is a third-party software that is linked with Canvas, the Center for Online Education does not have access to the back-end of the program. This means that troubleshooting and technical inquiries will go straight to Respondus.

It is strongly encouraged to create a Respondus practice exam at least a week before your actual exam. This will give your students time to troubleshoot any issues and reduce the issues that may appear during the testing window.

Please feel free to use this link to communicate instructions and troubleshooting options to your students: Respondus Lockdown Browser

Training

For more information on Lockdown Browser, including guides and videos for students and instructors, go to http://respondus.com/products/lockdown-browser/

Respondus also provides demonstration webinars for Faculty on using Lockdown Browser and Monitor.