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The Center for Online Education (COE) plays the lead role in the development and coordination of programs and services to support successful online courses and programs at the University. North Park University offers online education courses in support of baccalaureate programs, certificate programs, and graduate programs.

The COE provides a wide range of resources and assistance for faculty and specialized support services for online students. Support includes clear points of contact for information and assistance.

The COE is responsible for administering our campus-wide Learning Management System (LMS), Canvas.

COE Support Services


Contact

Helpdesk: https://jira.northpark.edu/
Email: COE@northpark.edu
Website: https://www.northpark.edu/academics/online-education/

Location
Sohlberg Hall, Lower Level


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Canvas for Faculty & Adjuncts



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Canvas for Students




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Online & Hybrid Course Development



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Instructional Technology & Tools




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Support and Services



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General Tips & Tricks




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Wireless Access




General Assistance


COE Office Hours

Some COE Staff are are working remotely but assistance is available via the contact methods above, by direct appointment, or using the other Remote Work tools used by campus, M-F, 8am-5:00pm.

Some weekend support is available during busy times of the semester.

Canvas Tutorials (Written and Video)

Account Assistance

For assistance with your account, wifi, and other technical issues outside of Canvas, please visit the Information Technology wiki pages

Submitting a Help Request

COE, along with many other service offices on campus, utilze the JIRA HelpDesk system. Click the button below, sign in, and submit a help request for COE and we will be in touch with you within 1 business day.


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