Skip to end of metadata
Go to start of metadata

One of the reasons you might be having issues printing on campus Macs is due to authentication. Please follow these directions to resolve the issue.


  • Step 1: When you attempt to print a file from a campus Mac you should see a printer icon appear with a warning in the dock 
  • Go ahead and click on that icon and the Printer's Queue will pop up.
  • Step 2: Confirm the print job is selected
  • Step 3: Hit resume in the top left corner of the box.
  • An authentication box should appear.
  • Step 4: Enter in correctly your current NPU password
  • Step 5: Check the checkbox "Remember this password in my keychain"
  • Step 6: Click "OK" and the print job should go through.


*This will need to be repeated per printer, per machine, as well as if you change your password.