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Information security is vitally important to North Park University as we seek to protect the data entrusted to us by students, employees, alumni, and donors.

To help us all build information security awareness, North Park has partnered with KnowBe4 to provide a program of training videos and simulated phishing training.  Through KnowBe4's short, informative videos, we will all learn about data security, phishing, and other risks, and we will assess our progress with simulated phishing emails.  Thank you for being lifelong learners and for doing your part to keep North Park University secure.

Security Awareness Training

Employees are required to complete regular training courses and will receive email alerts from Information Technology and Human Resources about upcoming and overdue training modules.  

Employees can log in using standard university account credentials at https://training.knowbe4.com/

Phish Alert Button

The Phish Alert Button is the preferred method for employees to report phishing or malicious emails.  The button is automatically available to employees in Microsoft Outlook clients on desktop, mobile, and web.  

Phishing emails reported via the button will be investigated and blocked to keep the campus secure.  Emails will be returned to you if they are found to be legitimate, safe emails.

Reporting emails quickly using the PAB helps your coworkers. Often, dozens of North Park users are receiving (or about to receive) the same email. Once IT security team sees the report, we can confirm that the email is bad, block the sender, and delete it from everyone’s inbox. This can save your colleagues hours of time, as we can often delete emails before people spend any time on them.

For more information, see the Phish Alert Button Overview

Simulated Phishing tests

Emails similar to real attacks are periodically sent to employees to give us practice identifying and reporting malicious emails.

Once you decide an email is suspicious, your next step is reporting the email using the Phish Alert Button (PAB) in your Outlook email client.

We carefully vet the test emails. We don’t want to send a test that causes people unnecessary work. For example, we recently decided against sending a test email that claimed your “OneDrive space was full.” Some people might have spent time unnecessarily reviewing and deleting files from their OneDrive account before realizing the notice was false.

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